Access to services and Digital Identity: a new protocol for vulnerable citizens

In December 2023, Emilia-Romagna Region, Lepida and the pensioner’s trade unions – Spi Cgil, Fnp Cisl and Uilp Uil – renewed the memorandum of understanding which aims to support the most vulnerable segments of the population during the access and use of the Digital ID SPID and its related online services, such as Fascicolo Sanitario Elettronico, ERSalute, app IO and PagoPA.